Privacy policy

Privacy Policy

Last updated: January 01, 2026

Animix Trading operates this website and online store. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, place an order, create an account, or contact us.

By using this website, you agree to this Privacy Policy.

1. Personal Information We Collect

We may collect the following information depending on how you use our website:

Contact details such as your name, phone number, email address, billing address, and shipping address.
Order and transaction details such as items you purchase, return, exchange, or cancel, and your order history.
Payment information is processed securely by Shopify and our payment providers. We do not store full payment card details.
Account information if you create an account, such as login details and preferences.
Customer support communications such as messages you send us and details related to your request.
Device and usage information such as your IP address, browser type, and how you interact with our website.
Cookies and similar technologies to improve the website experience and measure performance.

1. How We Use Your Personal Information

We use your personal information to:

Process payments and fulfill orders, including delivery and customer service.
Communicate with you about your orders, account, and support requests.
Improve our website, products, and customer experience.
Send marketing messages if you subscribe to our newsletter. You can unsubscribe at any time.
Protect our store and customers from fraud and misuse, and comply with legal obligations.

1. How We Share Your Personal Information

We may share your information only as needed to run the store, for example:

With Shopify to host our store and provide the e-commerce platform services.
With payment providers to process transactions securely.
With shipping and delivery partners to deliver your order.
With service providers that help us operate the website, analytics, and customer support.
When required by law or to protect our rights and the security of our store.

1. Cookies

We use cookies and similar technologies to operate our store, remember preferences, and understand how visitors use our website. You can control cookies through your browser settings. Disabling cookies may affect some website features.

1. Data Security and Retention

We take reasonable measures to protect your personal information. No method of transmission or storage is completely secure. We keep your information only as long as necessary for order processing, account management, legal obligations, and business needs.

1. Your Rights

Depending on your location, you may have rights to request access, correction, or deletion of your personal information. You may also opt out of marketing messages at any time using the unsubscribe link in our emails.

1. International Transfers

Shopify and some service providers may process information in countries outside your country of residence. We take steps to ensure appropriate safeguards are used when required.

1. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the Last updated date.

1. Contact

If you have questions about this Privacy Policy or your personal information, contact us at:

Email: info@animix.qa
Customer support email for orders and returns: order@animix.qa